Wednesday, November 10, 2010

Express CheckOut

Express = Faster/ Rapid

In the grocery store -the express lane usually has a limit or restriction attached to it.
*10 items or less
*cash only
In most retail businesses, an "express" offering includes more money.
FedEx offers Express service for an increased fee, as does the Postal Service.

As a country we are well aware of what the term Express means, and why we choose this service.
Yet, in every aspect of life, there are those, who want the service, but are "regular/ full service" customers.

Customers with a full basket of food in the grocery store, who want the shortest line.
YOU are not an express customer. You are a full service customer.

Customers who only have 2 items, but no cash.
Customers who find it necessary to write a check for $8.62 and then can't find their i.d. in their wallet.

At the airport, there is an Express bag check line, where passengers who have already printed their boarding pass at home, can whip through and scan the PRE-PRINTED pass and drop their bags. This line moves three times as fast as the full service line. Of course, everyone wants to be in this line. Passengers who have their shit together are in this line.
This line is not for passengers who have to show additional identification of any kind. If you require a secondary screening - this line is not for you. If you are on a special fare that has to be verified (senior/ youth/ military), this line is not for you. If you have lap children, who's ages need to be verified, this line is not for you. If you are checking a firearm and require additional information and an escort through security, this line is not for you. If you are changing your itinerary, this line is not for you. If you require a special pass to go through security but are not a ticketed passenger, this line is not for you.

The part that seems so overwhelming to me is, it's not that people don't understand, "bag scan", they just don't care. "This line is shorter, I want to be in it".
...No matter how long I hold up the express line for others...who have their shit together.

Even the passengers who have their pre-printed boarding pass out and ready to go some of them reach the front of the line and their bags are over weight. Instead of just paying for the bag or stepping aside so the line may continue on, they open the bags and start re-adjusting clothing and food, and water bottles, and all sorts of other crap right in the middle of the express service. I actually overheard a passenger say to another passenger, "do you know what the word express means" and I chuckled, because it's so much better coming from someone else who is on the same side of the turnstile.

People, just be thoughtful of your actions.
Selfish is something you can be at home in the comfort of your own environment with those who love and care about you. Not out in the real world.

No comments:

Post a Comment