Sunday, July 31, 2011

Do your JOB!

Part of the reason (I have noticed) that concepts fail, is the lack of  integrity with which actions are implemented. The lack of consistency in following laws and guidelines that have been put into place for a reason. A law is not an optional tool to be used at one's discretion. A law is implemented because a need for it has arisen.
I have been to Las Vegas more times than I can count. Before this past week, I have never been asked for my picture identification with the exception of a visit to the Michaels Kors boutique when I made a sizable and expensive purchase. This past week I was asked, almost every single time I pulled out my Visa bankcard for additional identification. It didn't matter the amount of the purchase, everything from $8 to $40, convenience stores and restaurants, hotels and casino's. Which is fine, but the attitude I was given when asked for i.d., as if I am a potential criminal, not as if they are doing me a favor by asking - to keep my money and financial security safe, was funky at best.
I was told, this is a new law, they have to ask. This is the issue I have with laws made to protect people - laws for your own good. The persons who are forced to enforce them, don't care - it is just an additional step, more work in fact for their daily job so they act put out to do the work.
Resulting in a halfhearted effort and usually a purposeless action and a half-assed job.
My attitude, as a result, shifted as well. Instead of thanking the cashiers for their diligence in keeping my money and credit safe, I waited until they returned with my bankcard, my picture i.d., and my receipt, which generally also needed a signature and tip amount to be added, and I asked them, "What is my name"?
Not one cashier knew my name. Not one.
One actually had the audacity to ask me, in response, "Is there a problem"?
In three days of my personal experiment, the best, most noteworthy answer was, "Well, I knew you were from Colorado". Well, bravo for you. Your job is actually to mach the name, picture on the i.d. to the name on the card, in fact you could match signatures on the picture i.d. with the signature on the back of the bankcard as well if you knew what your job was, and the purpose of your extra effort.
I think I annoyed some of the people I was hanging out with because no one wants an agitated bartender, right? But, my point is, asking for my i.d. is not an extra step. It is part of your job. It requires observation and diligence, and you agreed to do it when you took the job in the service industry.
Do your job. Do it right. And don't give me attitude when you snatch up my i.d. like I'm the criminal here. I'm paying you to bring my tapas to the table, not to give me the stink eye.

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