Tuesday, September 28, 2010

Disappointing Stereotypes

I live downtown. Part of my agreement in living in an urban environment is parking curbside in front of my residence. Seems reasonable, yes?
Well, in order to park in front of my home, or on the street in general in downtown Denver, as in most domiciles of the city, it requires a parking permit. A free permit which you may obtain by strolling into the Department of Parking Works downtown (a mere few blocks from my house) and showing proof of residence. No big deal. The sticker is placed on the front window of your vehicle(s) and they even offer up to 2 guest permits (window hangars) for guests who wish to remain at your home for longer than 2 hours (which is the parking time limit for street parking). Every year thereafter, you may renew via mail by simply signing a form stating all previous info remains the same.
On September 3, 2010, I resubmitted info for the permit I already have and requested my two guest permits, via mail.
On September 24 (noted via mail stamp on envelope) I received this form letter:
We received your application for a Residential Parking Permit. You did not enclose the proper documentation to obtain a Residential Parking Permit. Please submit the following items that have been marked:
*to follow in the form letter, were numerous items which had no relevance to my situation, but I read diligently, wondering what could I have possibly forgotten, the small form only required drivers license number and signature - confirmation all information on record was the same.

I then reached the highlighted area, which someone duly took time to check and highlight for me, in case I wasn't intelligent enough to comprehend the marked line:
"Any outstanding parking tickets need to be paid before a residential parking permit can be issued. Please contact the Parking Cashier Office for further assistance"
AND
"Please return all required documentation including documents previously submitted"
[I highlight in bold because that's how it is highlighted in the letter]
Note: date I submitted request for new permit: September 03, 2010
Note: date letter stamped via PostMaster September 24, 2010
and
Note: date parking ticket I received (apparently in anticipation of request for parking permit):
September 21, 2010 1:13 p.m.
I can only assume, after driving downtown and being ticketed for "parking 18 inches away from curb" in front of banking structure, for 4 minutes while I used atm, the Residential Parking Office connected the license plate to the request for renewal and immediately sent out required form letter.

Here are my issues:
1) In effect, if the government is so prompt in sending out form letters to reject permits, why are they not so prompt in sending out permits... when request was sent 1 month prior to expiration and 3 weeks prior to vehicle being ticketed?
2) The definition of "outstanding"[out-stan-ding]
–adjective
1.
prominent; conspicuous; striking: an outstanding example of courage.
2.
marked by superiority or distinction; excellent; distinguished: an outstanding student.
3.
continuing in existence; remaining unsettled, unpaid, etc.: outstanding debts.
4.
(of securities and the like) publicly issued and sold or in circulation.
5.
standing out; projecting: a stiff, outstanding fabric.
6.
Archaic . that resists or opposes.
or opposes.

1. eminent. 3. owing, due.

A. The ticket received on September 21, 2010 is not due until October 11, 2010 - hardly OUTSTANDING

B. There is an option to dispute the citation, which I fully intend on doing, for number of reasons - primarily, the one which indicates I was not parked 18 inches or more from the Goddamned curb. [Oh, you know I have photographic evidence in my favor]

3) Even if I had paid the citation the same day, placed my check in the mail on the eve of the 21st of September and it had been received on the afternoon of the 22nd or 23rd of September, there is no way in hell this letter could have been adjusted on the same day and my citation information updated to reflect payment by the afternoon of the 23rd before this mail went out on the 24th. That would lead to a massive inconsistency with the timeliness of the government and the original issue with why it took 3 weeks to produce my Permit in the 1st place.

WHAT GIVES?
This form letter, addressed to no one, is in fact an indication of everything wrong with the government and the impersonal attention given to tax paying, law abiding citizens who do indeed attempt to do the right thing all the time, pay tickets on time and choose to live on the right side of the street and are treated as common criminals with no INTENT to continue to do the right thing, even though proven historically.
I have no history of unpaid parking tickets (with Denver at least). In fact I have had only 1 parking citation in the last two years which were shown "paid" on the form letter they sent me. Yet, I am being held hostage to get a parking permit to park on the street in front of my house until I pay a parking ticket received 3 weeks after renewal application.
I don't bitch about much, but I am not appreciative.
In fact, I have composed a similar letter to the Department of Public works expressing my disgust at their offensive form letter and unfortunate display of stereotypical government "red tape" games, and indicated not only would I not be wasting my time (stamps, envelopes, etc) re-submitting application, but I would instead be parking my vehicle in my fucking garage, and expressing as powerfully as possible the ineptness of our city and state policies via word of mouth, and every social networking tool which maintains an audience.

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